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Services

Application Managed Services

Phi’s Application Managed Services (AMS) are designed with the understanding that keeping complex trading systems highly available, error-free, and on the latest releases requires a team of genuine application experts.

Our clients benefit from high-performing, healthy, up-to-date applications operated by industry experts. Our services are available as pure AMS as well as cloud-enabled PaaS and SaaS models.

Join the managed service revolution
– Sophis / Fusion Invest PaaS

Enhance your trading environment through a flexible, scalable and higher performing solution, delivered through the cloud.

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Why choose Phi Partners to manage your trading application?

Our clients benefit from immediate access to the most expert technical support, functional support, and project services available in the market.

We offer these services worldwide as an all-inclusive AMS across both support and change, as well as under Platform-as-a-Service and Software-as-a-Service models on Public Cloud.

As the industry-leading provider of niche application services since 2004, Phi has a unique and global perspective. We have delivered packaged AMS – at a fixed price against SLAs – since 2013.

How Phi can help you

Our Application Managed Services are designed by genuine application experts, implemented following our bespoke Transition methodology, and operated according to best-practice ITIL principles.

We anticipate complexity – we both expect and understand the unique challenges each client brings. We have worked with the largest and most highly customised trading platforms, and there is nothing we have not seen.

Technical Support

Lower operational risk through high application availability, robust response and fix times against SLAs and continuous improvement.

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Functional Support

Immediate user assistance from genuine application experts across all business areas.

Testing Services

Comprehensive client-specific functional and technical testing, reducing risk and removing the burden from the business users.

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Upgrade Services

Our clients benefit from the latest features without the business impact of heavy involvement in a continuous upgrade cycle.

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Project and Advisory Services

Full set of specialist application services – from training to major projects or change programmes – from the party who knows your application best.

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Expert Service Implementation

With a proven transition methodology – including benchmarking against best practices – we deliver tangible improvements from day 1.

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Platform/Cloud

The option of full application hosting, including migration to AWS, Azure, or GCP.

Meet Christoph Stegemann

Head of Managed Services

Christoph has more than 25 years of IT experience and has worked in various positions mainly in Summit and Sophis. He is currently Head of Managed Services at Phi Partners and has worked in the UK, Germany, Sweden, Finland, Singapore, Japan and Nepal. He holds a Master’s degree in Financial Engineering and has recently obtained the ITIL Managing Professional certification.

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“Without the support of Phi’s experts, we would never have got Summit into production when we did. Phi’s experts were of a different class and really made the difference. There was no doubt we would select Phi to continue to support us after the go-live. We will continue to work with Phi in the long term”

Head of Enterprise Architecture – international investment bank, Nordics

“I can only describe the transformation that Phi has made to our Sophis production environment as phenomenal.”

Head of Solution Delivery, Development Bank, Kingdom of Saudi Arabia

“I have no doubt that the expert support from Phi was the critical success factor in our original Fusion Invest go-live. It was an obvious choice to look to Phi as our strategic partner for production support, and they will be the key partner in driving our change programme over the coming years.”

CIO – Asset Manager, Ireland